VOL. XII · NO. 24-05 · NEW YORK CITY
OPS BULLETIN · LIVE FROM THE NOC · MANHATTAN DESK
NOC ONLINE · 13:42 ET
NYC Tech Zone
NYC TECH ZONE
EST. 2014 · NEW YORK CITY
Managed IT · Cybersecurity · Cloud
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Home/SYSTEM STATUS

OPS
STATUS.

A live operational bulletin from the NYC Tech Zone NOC. Current state of every service, ninety-day uptime history, and an open record of every incident — published the moment it's filed.

All systems operational.

Last updated · 2026-05-16 · 20:43 ET
Auto-refresh every 60 seconds
// CURRENT STATE · BY SERVICE

Every service.
Right now.

Each service is monitored from the NYC NOC. Status reflects the last NOC heartbeat, refreshed continuously.

NOC monitoring · 24/7

// Manhattan-based · proactive endpoint & network telemetry
Operational
90 days ago100.000% · 90dToday

Helpdesk · email + phone

// Mon–Fri · 9a–6p ET · P50 first response under one hour
Operational
90 days ago99.99% · 90dToday

On-site dispatch · 5 boroughs

// Manhattan / BK / Queens / Bronx < 2h · Staten Is. scheduled
Operational
90 days ago100.000% · 90dToday

Huntress · managed EDR

// 24/7 SOC-monitored detection on every managed endpoint
Operational
90 days ago100.000% · 90dToday

SentinelOne Singularity Complete · EDR

// Autonomous endpoint detection & response · Mac · Windows · Linux
Operational
90 days ago100.000% · 90dToday

SentinelOne Identity Defense · ITDR

// ISPM + ISIDP + IDR · Active Directory · Entra ID · Okta · Google Workspace
Operational
90 days ago100.000% · 90dToday

Datto · backup & off-site replication

// Image-level daily backups · monthly restore test
Operational
90 days ago99.99% · 90dToday
// INCIDENT LOG · LAST 90 DAYS

Every incident.
On the record.

When something breaks, the post-mortem lives here. Filed by the NOC engineer who handled it. No incidents hidden, no severity downgraded after the fact.

No incidents reported in the last 90 days.
This space is intentionally blank — and that's the goal.

// SUBSCRIBE

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IN YOUR INBOX.

Subscribe to operational updates and you'll get an email the moment any service moves off "operational" — and a follow-up when it's resolved. No marketing. No newsletters. Just incident posts and resolutions.

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// What you get:
Incident-open emails
Status-change emails
Post-incident resolutions
Quarterly uptime summary
// Nothing else.